Key Performance Indicators

The Directors monitor the performance of the Group with particular reference to the relevant Key Performance Indicators: revenue growth, operating margin, earnings per share growth and customer service (OTIF).  The Group monitors progress on a regular basis. Performance against these Key Performance Indicators can be found below:




1. Includes twelve months contribution from RESORBA® acquisition in 2012
2. OTIF – ‘On time in full’
3. Before exceptional items and amortisation of acquired intangible assets